Westpac EFTPOS error 05
You can make a Pay Anyone payment using Online Banking, Mobile Banking or Tablet Banking if you are registered for Westpac Protect™ SMS Code.
To make a Pay Anyone payment using Online Banking:
To make a Pay Anyone payment to someone you've paid before:
- Select the 'Make a payment' button on the Overview page.
- Select the Pay Anyone tab. By clicking into the Choose existing payee entry field, you can select or begin typing to find an existing payee from your Payee list.
- Enter the first few letters of payee's name in the Existing payee field, and select a payee from the choices offered
- Select a From account.
- In the Payment details field, fill in the Amount, Date, and Payment frequency fields.
- Select Continue.
- Review the payment details and press Confirm at the bottom of your screen. You will be presented with a confirmation of your payment.
To make a Pay Anyone payment to a new payee:
- On the Make a payment page, select Create new payee.
- Select the Pay Anyone option from the Payment method drop-down menu.
- Complete the Account name, BSB, Account number and Payee fields.
- Select Confirm. You'll be taken to the Make a payment page.
- On the Make a payment page, complete all mandatory fields in the From and Payment details section, then press Continue.
- You will be sent an SMS code to your registered device. Enter the SMS code and select Authorise
- Your Pay Anyone payment is complete. You may print, save or email your receipt
To make a Pay Anyone payment using Mobile Banking:
- Sign in to Mobile Banking
- Tap 'Make payment' at the top of the screen
- Choose your 'From' account
- Tap under 'To' to bring up your list of payees
- Tap 'Add (+)' to add a new payee
- Enter the Account name, BSB and Account number you wish to pay and change the Payee nickname if required.
- Tap 'Create'
- Enter the payment details including the Amount, Description and payment date
- To make the payment recurring, tap on 'How often' and choose the payment frequency
- Tap 'Continue' then 'Confirm'
- You will be sent an SMS Code to your registered device
- Enter the SMS Code and tap 'Continue' to complete your payment
- Your receipt number will be displayed and you can choose to email payment details or make another payment.
To make a Pay Anyone payment using Tablet Banking:
- Drag your 'From' account to the Payment zone on the right hand side of the screen and drop the coin onto the Pay Anyone zone
- Tap on the ‘To’ account to bring up the Address Book to select an existing payee
- Tap '+' to add a new payee
- Tap 'Make Payment' then 'Confirm'
- Enter the SMS Code and tap 'Authorise' to complete your payment
- Your receipt number will be displayed and you can choose to email payment details.