POS Restaurant Management System 4.2.1

Sentiment analysis process on product reviews.Sentiment Analysis (SA) is an ongoing field of research in text mining field. SA is the computational treatment of opinions, sentiments and subjectivity of text. This survey paper tackles a comprehensive overview of the last update in this field. Many recently proposed algorithms' enhancements and various SA applications are investigated and presented briefly in this survey. These articles are categorized according to their contributions in the various SA techniques. The related fields to SA (transfer learning, emotion detection, and building resources) that attracted researchers recently are discussed. The main target of this survey is to give nearly full image of SA techniques and the related fields with brief details. The main contributions of this paper include the sophisticated categorizations of a large number of recent articles and the illustration of the recent trend of research in the sentiment analysis and its related areas.

Keywords

  • Sentiment analysis;
  • Sentiment classification;
  • Feature selection;
  • Emotion detection;
  • Transfer learning;
  • Building resources

1. Introduction

Sentiment Analysis (SA) or Opinion Mining (OM) is the computational study of people’s opinions, attitudes and emotions toward an entity. The entity can represent individuals, events or topics. These topics are most likely to be covered by reviews. The two expressions SA or OM are interchangeable. They express a mutual meaning. However, some researchers stated that OM and SA have slightly different notions . Opinion Mining extracts and analyzes people’s opinion about an entity while Sentiment Analysis identifies the sentiment expressed in a text then analyzes it. Therefore, the target of SA is to find opinions, identify the sentiments they express, and then classify their polarity as shown in .

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