Aldelo POS customer service

Chief Operating Officer,

Osaka Steak House

Food & Beverages, 51-200 employees

Used the software for: 2+ years

5 / 5 Features & Functionality

Likelihood to Recommend:

Not
Likely Extremely
Likely

Comments: I've used many different POS systems in food industry. None of the POS comes at price you pay for Aldelo period. Not only that, 24/7 support is always good to have and never had any issues with program by itself. "Offline Mode" is a must for any POS and of course Aldelo has it. Very intuitive, ease of use and self explained software. Don't be fool by any other POS where they will try to sell you their product and talk Aldelo down as most of sales person will do. I have had experienced with MICROS (best for huge Corporation), Aloha (Good but too expensive), Cake (from Sysco! Really?) known for most horrible customer service and I have no idea why I'm even mentioning their name here. TouchBistro(best for IPAD integration but not too good for stationary places) etc...

Pros: As long as you have good hardware on it you are very pleased!

Cons: Make sure your computer has a large memory and fast processor. If not, most of your issues will come from that not the PROGRAM!

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