Manual Ingenico iPP320
Credit Card Readers Troubleshooting
These two errors occur as the result of the iPad having poor or no internet connectivity.
1 Press the iPad’s home button to exit ShopKeep.
2 Open the Safari web browser and perform a Google search.
- If search results do not load, follow these additional steps:
3 Open Settings and tap Wi-Fi.
4 Check if the iPad is connected to the correct network. If not, switch it to the right one, force quit ShopKeep, and try the sale again.
5 If the problem persists, troubleshoot the router or contact your Internet service provider for help.
